Feedback And Complaints
- We are committed to providing high-quality services and to constantly seeking ways to improve that quality.
- Your comments, compliments, suggestions or complaints are always welcome and we take pride in responding to them quickly, effectively and honestly.
- All comments, compliments, suggestions or complaints should be made to the Registered Manager (email and phone number as per our website).
- Complaints will be treated seriously and dealt with as soon as possible.
- Verbal complaints will be responded to immediately. All comments will be carefully considered and responded to on an individual basis.
- Written complaints will be responded to by an acknowledgement letter within two to three working days. We will then investigate the complaint and send the complainant a letter outlining the result within 28 days. If the matter is complex and cannot be resolved within 28 days, the complainant will be informed.
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Patient Stories
I can’t recommend this clinic highly enough. The treatment I received for my skin cancer was first class
AL, LondonThe team at the Devonshire Clinic were excellent. From booking my appointments to every part of my treatment, I felt that I was in the very best hands.
CH, LondonBefore visiting the clinic I had quite high expectations, but I was blown away by just how brilliant the experience was. I felt like I was the only patient in the clinic. Simply the best medical treatment.
SF, LondonLatest News
16 Apr 2024